I recently bought a new car. I have never HAD a brand-new car, and I was really excited about buying it. My nephew used to work at a used-car dealership, so he knew the ropes and told me what to look for, like pushy salespeople who call all the time trying to get you to make a sale.
My dealership is just as bad, if not worse.
I test drove a couple of cars that I was interested in and did some research on them. I decided which one I wanted, and I went to buy it. Then the "fun" began. The sales guys were friendly, but the wait was interminable...about three hours. I was tired and hungry and wanted my car. I don't know WHAT they were doing, but I nearly gave up and left.
The finance guy was nasty. He didn't appreciate that I was paying cash for the car, and he tried to get me to finance it. I said, "no." THEN, he tried to get me to buy some sort of maintenance package, and when I said "no" to that, he got snippy.
Not long after I got my car home, I got a survey about my experience with the dealership. I filled it out, and about a week later, got a call from one of the sales guys wanting me to change my opinion of my experience. He offered me two free oil changes to essentially lie about it. Apparently, the two guys had gotten into trouble because they had an unhappy customer.
Then, this week, I get MORE calls from the dealership...four calls on the same day, the earliest at 8:00AM.
If they call me again, Subaru of America may be getting a nasty mail from me. I have bought the car. I don't appreciate being harassed. They should ask my children what happens when people start getting on my case...it isn't pretty.
Anyway, I like my car so far. It's a dark blue, five-door, 2008 Impreza. My daughter says it looks like a bubble. I have named it "Blueberry."